100% PASS ITIL-DSV - ITIL 4 SPECIALIST: DRIVE STAKEHOLDER VALUE (ITL4SDSV)–TRUSTABLE ACTUAL TESTS

100% Pass ITIL-DSV - ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV)–Trustable Actual Tests

100% Pass ITIL-DSV - ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV)–Trustable Actual Tests

Blog Article

Tags: ITIL-DSV Actual Tests, Test ITIL-DSV Passing Score, ITIL-DSV Reliable Test Tips, Latest Braindumps ITIL-DSV Book, ITIL-DSV Positive Feedback

If you buy the ITIL-DSV study materials online, you may concern the safety of your money. If you do have the concern, you can just choose us. We use the international recognition third party for the payment. It will ensure the safety of your money. We are pass guaranteed if you buy ITIL-DSV Exam Dumps of us, we also money back guarantee if you fail to pass the exam. If you find that your rights haven’t got enough guaranteed, you can ask for refund, and the third party will protect your interests.

If you really want to pass the ITIL-DSV exam faster, choosing a professional product is very important. Our ITIL-DSV study materials can be very confident that we are the most professional in the industry's products. We are constantly improving and just want to give you the best ITIL-DSV learning braindumps. And we have engaged for years to become a trustable study flatform for helping you pass the ITIL-DSV exam.

>> ITIL-DSV Actual Tests <<

Test ITIL ITIL-DSV Passing Score & ITIL-DSV Reliable Test Tips

The PassCollection is a leading platform that has been helping the ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV) (ITIL-DSV) exam candidates in exam preparation and boosting their confidence to pass the final ITIL-DSV exam. The PassCollection is offering real, valid, and updated ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV) (ITIL-DSV) practice questions. These ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV) (ITIL-DSV) exam questions are verified by ITIL ITIL-DSV exam trainers.

ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV) Sample Questions (Q78-Q83):

NEW QUESTION # 78
What is an attribute of a strategic partnership?

  • A. Minimal information is shared
  • B. The relationship is driven by price
  • C. The customer needs to be able to exit easily
  • D. Trust needs to be developed

Answer: D

Explanation:
An attribute of a strategic partnership is that "Trust needs to be developed." ITIL 4 highlights that strategic partnerships are built on mutual trust and long-term collaboration rather than short-term, transactional relationships. Trust is essential for the sharing of knowledge, resources, and risks, which are critical elements in a strategic partnership.


NEW QUESTION # 79
An organization just added a voice assistant on its vacuum cleaners.
The marketing team is preparing the launch of the appliance. What is the correct approach they should consider?

  • A. Consider setting up a peer-to-peer support programme on your website to grow the community organically.
  • B. Consider sparking the customer's interest and focus on the benefits of the voice assistant.
  • C. Consider increasing the warranty and a service contract for maintenance in the future.
  • D. Consider reducing the prices to reach a bigger customer base.

Answer: B

Explanation:
When launching a new product feature, such as a voice assistant on vacuum cleaners, it is crucial to focus on how this feature enhances the customer experience and the specific benefits it brings. In this case, sparking the customer's interest and focusing on the benefits of the voice assistant aligns with the ITIL 4 principle of" Focus on Value,"which involves understanding what customers value and clearly communicating the benefits they will receive from the service.
Marketing efforts should be geared towards illustrating how the voice assistant improves convenience, efficiency, and overall user satisfaction. This approach is part of theEngageactivity within the Service Value Chain, which emphasizes understanding and meeting customer needs through effective communication and marketing strategies.
By focusing on the benefits, the marketing team can generate excitement and demand for the new feature, ensuring a successful product launch and enhancing customer loyalty.


NEW QUESTION # 80
An investment bank has outsourced its customer care helpline. It is keen to introduce experience metrics into its Service Level Agreements (SLAs) with the service provider for the helpline. It has asked for a re- negotiation of the existing SLA.
Which is BEST example of an experience metric that can be included in the SLA?Which approach is being demonstrated by these examples?

  • A. Customer satisfaction with the helpline
  • B. Number of customer queries processed correctly
  • C. Availability of the helpline during agreed hours
  • D. Number of calls processed concurrently

Answer: A

Explanation:
The best example of an experience metric that can be included in the SLA is "Customer satisfaction with the helpline." ITIL 4 emphasizes that experience metrics focus on the end-user's perception of the service.
Customer satisfaction is a direct measure of how the service is perceived by the users, making it a valuable experience metric to include in the SLA for a customer care helpline.


NEW QUESTION # 81
An organization will navigate through a digital transformation. What would help the service provider to maintain a good relationship during this time of organizational change?

  • A. Guarantee all downtimes will be solved within the agreed targets.
  • B. Increase the service levels during the transformation period.
  • C. Carry out customer satisfaction surveys regularly and take action on the results.
  • D. Lower the billing margin during the transformation period.

Answer: C

Explanation:
During a digital transformation, maintaining a good relationship with the customer is crucial. The most effective way to ensure this is by regularly gauging customer satisfaction and promptly addressing any issues or concerns that arise. This aligns with ITIL 4's guiding principle of "Progress Iteratively with Feedback," which emphasizes the importance of continuous improvement based on real-time feedback.
* Option A (Correct):Regular customer satisfaction surveys and taking action on the results will help maintain a strong relationship by showing the customer that their feedback is valued and acted upon.
This builds trust and ensures that the service provider can adapt to the customer's changing needs during the transformation.
* Option B (Incorrect):Lowering the billing margin might be appreciated, but it doesn't directly address the quality of the relationship or service delivery during the transformation.
* Option C (Incorrect):Increasing service levels might not be feasible or necessary during a transformation and could lead to overcommitment and potential failure to meet those service levels.
* Option D (Incorrect):Guaranteeing all downtimes will be solved within the agreed targets is part of standard service management, but it doesn't specifically help maintain or improve the relationship during transformation unless paired with active engagement and feedback mechanisms.


NEW QUESTION # 82
Which is the BEST approach for a service consumer to use when they want to obtain services from a service provide?

  • A. Provide the service provider with a detailed list of requirements
  • B. Develop a list of needs focusing on what should be achieved
  • C. Ensure that their detailed requirements are based on a previous legacy solution
  • D. Ask the service provider to customize a solution to suit their requirements

Answer: B

Explanation:
The best approach for a service consumer to use when they want to obtain services from a service provider is to "Develop a list of needs focusing on what should be achieved." ITIL 4 emphasizes theimportance of focusing on outcomes rather than specific technical requirements. By clearly stating what needs to be achieved, the service provider can design or select the best service to meet those needs.


NEW QUESTION # 83
......

We provide 24-hour online service for all customers who have purchased ITIL-DSV test guide. You can send us an email to ask questions at anytime, anywhere. For any questions you may have during the use of ITIL-DSV exam questions, our customer service staff will be patient to help you to solve them. At the same time, if you have problems with downloading and installing, ITIL-DSV Torrent prep also has dedicated staff that can provide you with remote online guidance. In order to allow you to use our products with confidence, ITIL-DSV test guide provide you with a 100% pass rate guarantee. Once you unfortunately fail the exam, we will give you a full refund, and our refund process is very simple.

Test ITIL-DSV Passing Score: https://www.passcollection.com/ITIL-DSV_real-exams.html

The high quality and efficiency of ITIL-DSV exam prep has been recognized by users, Get the test ITIL-DSV certification is not achieved overnight, we need to invest a lot of time and energy to review, and the review process is less a week or two, more than a month or two, or even half a year, so ITIL-DSV exam questions are one of the biggest advantage is that it is the most effective tools for saving time for users, It can not only save your time and money, but also help you pass Test ITIL-DSV Passing Score - ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV) actual test with high rate.

When you extend an abstract class, you have ITIL-DSV Positive Feedback two choices, Running one Web site on one server is relatively straightforward: You know that every Web request goes to the same Web ITIL-DSV server software and ColdFusion MX service, with the same settings and environment.

High Pass-Rate ITIL-DSV – 100% Free Actual Tests | Test ITIL-DSV Passing Score

The high quality and efficiency of ITIL-DSV Exam Prep has been recognized by users, Get the test ITIL-DSV certification is not achieved overnight, we need to invest a lot of time and energy to review, and the review process is less a week or two, more than a month or two, or even half a year, so ITIL-DSV exam questions are one of the biggest advantage is that it is the most effective tools for saving time for users.

It can not only save your time and money, ITIL-DSV Reliable Test Tips but also help you pass ITIL 4 Specialist: Drive Stakeholder Value (ITL4SDSV) actual test with high rate, After that, if you want to choose ITIL ITIL-DSV exam prep, you can get free updated ITIL-DSV study cram in one year after purchase.

What are the advantages of our ITIL-DSV test guide?

Report this page